UK Mainland Delivery
On the day of dispatch, your order will be updated with a tracking number and Royal Mail will email / text you on the day of delivery.
We endeavour to process all orders placed before 12:30pm on the same day, however we cannot always guarantee this during busy periods
Orders received after 12:30pm on Friday will not be processed until the following Monday
The quoted delivery time is an estimate only and we cannot guarantee that it will get there on the specified day, especially if there is a problem with the courier (road incidents, floods, heavy snow etc)
If there is no-one present at the delivery address, it may be left with a neighbour or Royal Mail may leave you a "Sorry we missed you" card with details of how to collect / arrange a redelivery for your item. If you’d like any special notes adding to the delivery note, please contact us.
It is your responsibility to collect your item or arrange a redelivery. If you do not collect your items or have them delivered within several working days, then your parcel will be sent back to Hillier Jewellers where you may have to pay for redelivery.
During busy seasons it may take a little longer.
Shipping Restrictions Apply To Certain Brands
Seiko - Orders Can Only Be Shipped Within U.K and European Union
Seiko 5 - Orders Can Only Be Shipped Within U.K and European Union
When will my refund be processed?
44 Linthorpe Road