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Warranty Information

All watches from Hillier Jewellers come with a minimum 2 year manufacture warranty. Selected brands come complete with 3 and 5 year warranties. Below is details on what a manufacture warranty generally covers and the warranty provided with our brands.

The warranty provided by the manufacture covers anything that can be deemed a manufacturing fault. Such as:

  • The watch is losing or gaining time.
  • A part of the watch has became loose ie numbers or hour marker, minute, hour or second hand and brand logo.

The warranty provided by the manufactures does not cover anything that can be caused due to general ware and tare, misuse or accidental damage . Such as:

  • The watch case or glass.
  • The watch strap, bracelet or catch.

The above is for guideline purposes only.

If under the unfortunate circumstances you have a problem with your watch and a repair is required by the manufacture, we will notify you of any costs involved, and will discuss details with you before instructing the manufacture to carry out any work.

Watches covered by a 2 Year Warranty:

88 Rue Du Rhone, Casio, Casio Edifice, G-Shock, Guess, Hugo Boss, Hugo Boss Orange, Lacoste, Lours, Lorus Kids, Luminox, Mondaine, Pulsar, Scuderia Ferrari, Seiko, Sekonda, Sekonda Editions, Seksy By Sekonda, Swatch, Ted Baker, Tissot & Tommy Hilfiger.

Watches covered by a 3 Year Warranty:


Watches covered by a 5 Year Warranty:

Citizen - Provided with your 5 year warranty is a registration card, which completed online extends your warranty by a further 12 months.